Privacy Policy
At PoetPearl, we value your trust and privacy. This policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase.
Information We Collect
Personal Information When you place an order or create an account, we may collect your name, email address, phone number, shipping/billing address, and payment details.
Non-Personal Information We automatically collect non-identifiable data such as your browser type, device information, and website browsing activity to improve our services.
How We Use Your Information
- Process and fulfill your orders, including shipping and delivery updates.
- Communicate with you about your order, account, or promotional offers (you can opt out at any time).
- Improve our website, products, and customer service based on user behavior.
- Ensure the security of our website and prevent fraudulent activities.
Data Protection
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or modification. Your payment details are encrypted and processed securely through trusted third-party providers.
Third-Party Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted partners only to process orders (e.g., shipping carriers, payment processors) or comply with legal obligations.
Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact our customer care team at support@poetpearl.com.
Policy Updates
We may update this privacy policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We recommend reviewing this policy periodically.
Need Further Clarification?
If you have any questions about our privacy policy, please contact us at support@poetpearl.com.